FREQUENTLY ASKED QUESTIONS
WHO ARE FIELD & FARE? Field & Fare is part of the Sirane Group, based in Telford, Shropshire. We are a packaging innovation, design and manufacturing company which sells into more than 100 countries. Field & Fare makes some of our products available in smaller quantities to smaller businesses who might not otherwise be able to buy.
SO DO SIRANE HAVE A WEBSITE? Yes, please visit www.sirane.com
DO YOU MANUFACTURE THE PRODUCTS YOURSELF? Yes, everything is made in Telford, Shropshire, or at our second site in Stroud, Gloucestershire.
CAN I BUY CUSTOM SIZES OR CUSTOM PRINTED VERSIONS OF PRODUCTS? Yes, but these would be subject to our normal manufacturing MOQs. So for our plastic-free Earthpouch, or our steam-cooking bags, for example, the MOQ for custom print or custom sizes would be 50,000 units. Get in touch if you're interested.
WHAT ABOUT LARGER VOLUMES? Field & Fare is aimed at smaller users, buying in smaller quantities. If you're interested in buying in bulk, please contact email@example.com
WHEN CAN I EXPECT TO RECEIVE MY DELIVERY? We always aim to despatch orders within three working days.
I AM LOCAL, CAN I COLLECT MY ORDER RATHER THAN PAY FOR DELIVERY? No, we can only fulfil orders from Field & Fare by delivering them to you.
CAN I PLACE MY ORDER OVER THE PHONE? No, we cannot take payment over the phone.
DO YOU SHIP INTERNATIONALLY? At present no, although we may add this facility soon. Please keep checking. If you're overseas and keen to order, please let us know - we may be able to do something. Contact firstname.lastname@example.org
HOW CAN I STAY UPDATED WITH OFFERS & PRODUCT LAUNCHES? We'd love to stay in touch. To make sure you don't miss out, you can sign up to our newsletter here
I'D LIKE SOME ADVICE ON WHAT TYPE OF PACKAGING TO USE? We're here to help. Please email email@example.com
WHAT DOES COMPOSTABLE MEAN? Compostable materials... have been certified to break down completely into non-toxic components (water, carbon dioxide, and biomass) that will not harm the environment, given the right conditions - and within a certain timeframe, leaving no visible contaminants or toxic residues/substances. Some materials can decompose in your home compost but not all compostable materials are suitable for composting at home. For anything to be legally labelled compostable, it has to have been certified to break down in industrial (ie. local council) composting facilities within 180 days, but is does not necessarily mean it can be home composted. Our compostable products are also suitable for home composting, but we can't put an exact timescale on how long that will take.
WHAT DOES RECYCLABLE MEAN? For us, it means it can be collected kerbside. Our paper/board can be collected as part of the kerbside recycling stream, nationally, and similarly any recyclable plastics can be collected in most of the country kerbside, and don't need to taking to a recycling centre, or recycling drop-off point.
ARE YOUR PRODUCTS DEGRADABLE OR BIODEGRADABLE? We try to avoid using this terminology, because there are widespread misconceptions about what they mean. Describing something as biodegradable or degradable doesn't necessarily mean it is good for the environment, or that it is bad.
WHAT'S THE DIFFERENCE BETWEEN DEGRADABLE & BIODEGRADABLE?
DEGRADABLE - ALSO KNOWN AS OXO-, OXY- or OXOBIODEGRADABLE. Degradable materials are materials which have contain an additive (pro-oxidant) to break down the molecular chain, and it is not something that would happen naturally without that additive. Sometimes known as oxodegradable, they are a potential contaminant of recycling/plastic streams. Much of the opposition to oxo-degradable plastics centres on the length of time it takes to degrade, and the extent to which small particles remain in the environment. They are not suitable for composting, and cannot be given EN13432 status.
BIODEGRADABLE - A biodegradable material is a material which can be completely biodegraded by micro-organisms such as bacteria, fungi and algae - it will eventually break down into smaller and smaller pieces by natural processes. Eventually is the key word - there is no defined timescale for the process to take place. Depending on what the item is, it could take anything from 6 months to 1000 years to break down. This means that, technically, almost any product could be labelled ‘biodegradable’ because most things will break down at some point in the future whether they’re derived from nature, like a banana skin, or made from chemicals – even some conventional plastics will eventually break down in to smaller, sometimes toxic, components for example. So the term can be misleading and biodegradable materials are not necessarily compostable